Frequently Asked Questions
Everything you need to know about your SINGER home appliances and orders.
What is the standard shipping timeframe for large appliances?
For large items like refrigerators and washing machines, delivery typically takes 5-7 business days. Smaller home appliances are usually delivered within 3-5 business days.
Do SINGER products come with a manufacturer warranty?
Yes, all SINGER products come with a standard 12-month manufacturer warranty covering parts and labor for any manufacturing defects.
What is your return policy for home goods?
We offer a 30-day return policy. Items must be in their original packaging, unused, and in the same condition that you received them to qualify for a full refund.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for larger purchases.
Do you offer installation services for new appliances?
Yes, professional installation can be added to your order at checkout for select appliances. Our certified technicians will ensure your new unit is set up and tested.