Returns & Exchanges
At SINGER, we want you to be completely satisfied with your home appliances and sewing equipment. If your purchase doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack with Care
Place the item in its original packaging, including all accessories, manuals, and protective inserts to ensure it remains safe during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any old shipping marks.
Drop Off and Track
Deliver your package to the nearest authorized carrier location and keep your receipt; we will process your refund once the inspection is complete.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing